Frequently Asked Questions
Everything you need to know about bringing Magpie style into your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Depending on your location, delivery typically takes 7-14 business days via our specialized white-glove freight partners.
Do you offer international shipping for home decor?
Currently, Magpie ships to the contiguous United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for textiles and rugs?
We offer a 30-day return window for all unused textiles and rugs in their original packaging. Please note that a restocking fee may apply to oversized items.
Are your wood products sustainably sourced?
Yes, sustainability is a core value at Magpie. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources to minimize environmental impact.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's real-time monitoring portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.